The Digital Attacker is one of the cornerstones of E.ON as a whole becoming a fully-fledged digital player in the energy space. With a more and more establishing product we want to transform from a project and consultant approach to a permanent business unit which we are now actively staffing into. We are looking forward to doing that together with you if the following role fits you.

Senior UX Designer / UX Lead (m/f) for the Digital Attacker

Responsibilities

  • Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
  • Facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
  • Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
  • Identify design problems and devise elegant solutions that bring the brand to life.
  • Take a user-centered design approach and rapidly test and iterate your designs.
  • Collaborate with other team members and stakeholders, work with product owners and in product teams to create the above-mentioned assets.
  • Coordinate UX work between other designers and creative professionals in the project and regional business units.
  • Work in a competitive international project environment with travelling inside Europe (mainly UK and Germany) up to 50% at peak times.
  • Enhance the company’s digital mindset
  • Ask smart questions, take risks and champion new ideas.

Qualifications

  • University degree in Design, Engineering, Marketing, Social Sciences or related disciplines
  • Several years of UX design experience (both corporate and agency experience are highly valued)
  • Expertise in standard UX software such as Sketch, Axure, InVision, Balsamiq and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.
  • Ability to work with stakeholders to understand detailed requirements and design complete user experiences that meet business needs and project vision.
  • Extensive experience in using state-of-the-art UX design to create solutions for all devices, and a deep understanding of mobile-first and responsive design.
  • A clear understanding of the importance of user-centered design (UCD) and design thinking with a solid grasp of practical skills, like planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
  • Ability to work effectively in an international, distributed team setting including effectively communicating design processes, ideas, and solutions to IT- and business teams and stakeholders.
  • Be passionate about all things UX and other areas of design and innovation, and about resolving user pain points through great design.
  • Fluency in English is a must, a good command of German is a strong asset.
  • A high-level view on other digital marketing areas to understand impact of design and vice versa is an asset

At a glance

Reference no: 88843 Contract term: Permanent Working hours: Full time
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E.ON is committed to equal opportunities and actively promotes diversity, equality and flexibility.

E.ON

E.ON is a privately-owned international energy company. Our 40,000 colleagues in 13 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions.

E.ON Business Services

E.ON Business Services (EBS) is the IT function of E.ON SE, an international, privately owned energy supplier that focuses on renewables, energy networks and customer solutions. Employing around 1,800 employees, EBS is steering the E.ON Group-wide IT and is internationally active across all E.ON sites. EBS is headquartered in Hanover, Germany.

Department

The Digital Attacker is a newly established global unit within E.ON's consumer business, providing a state-of-the-art digitally enabled set of products and service offerings to our residential customers across a number of European regions. Its aim is to achieve marketing leading Net Promoter Score (NPS) with our customers whilst maintaining competitive cost base for E.ON overall. This leading service is underpinned by a brand new cloud-based IT platform and solution architecture which will continually evolve and be improved by the Digital Attacker business in collaboration with the wider E.ON consumer units, over the coming years.