The Digital Attacker in Munich, Essen or Berlin is looking for a

Senior UX Designer (m/f/d)

Responsibilities

  • You facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital journey for B2C/B2B customers and service agents
  • You develop concepts and translate them into user flows, wireframes, mockups and prototypes for a wide range of devices and interfaces that lead to intuitive user experiences
  • You identify design problems, take a user-centered design approach and rapidly test and iterate your designs
  • You devise elegant solutions that bring the brand to life
  • You work with product owners, Scrum teams and business stakeholders to ensure a great user experience
  • You lead and coordinate other UX designers as well as external creative agencies
  • You own and control your own budget and ensure that all UX work is conducted in a lean way
  • You are a champion for customer focus and coach and challenge team members and stakeholders

Qualifications

  • Significant experience in using state-of-the-art UX design to create solutions for all devices with a deep understanding of mobile-first and responsive design
  • Clear understanding of User-Centered Design, Lean UX and Design Thinking
  • Solid grasp of practical skills, like planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
  • Ability to work with stakeholders to understand complex requirements and design complete user experiences
  • Experience in working in a time and resource constraint environment
  • Ability to work and communicate effectively in an international, distributed team setting
  • Passion for UX Design, innovative approaches and resolving user pain points
  • Expertise in UX software such as Sketch, Axure, InVision or Balsamiq
  • Fluency in English and basic German skills
  • A high-level view on other digital marketing areas to understand impact of design and vice versa
  • Willingness to travel inside Europe (mainly UK and Germany) up to 3 days per week at peak times

What we offer

  • Home office in arrangement with your team
  • Very good working atmosphere (informal "du”)
  • Exclusive employee discounts and subsidized canteen
  • Company pension scheme and company insurance worldwide
  • Family Service (help with finding kinder garden, elder care, holiday entertainment)
  • Flex time account and 100% paid travel time including business travel (>50km) in first class by train

At a glance

Reference no: 88843 Contract term: Permanent Working hours: Full time

Get in touch

Mario Reinholz (Recruiter, Tel.: +49 160 4135892)

Apply online

E.ON is committed to equal opportunities and actively promotes diversity, equality and flexibility.

E.ON

E.ON is a privately-owned international energy company. Our 40,000 colleagues in 13 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions.

E.ON Business Services

E.ON Business Services (EBS) is the IT function of E.ON SE, an international, privately owned energy supplier that focuses on renewables, energy networks and customer solutions. Employing around 1,800 employees, EBS is steering the E.ON Group-wide IT and is internationally active across all E.ON sites. EBS is headquartered in Hanover, Germany.

Department

The Digital Attacker is a newly established global unit within E.ON's consumer business, providing a state-of-the-art digitally enabled set of products and service offerings to our residential customers across a number of European regions. Its aim is to achieve marketing leading Net Promoter Score (NPS) with our customers whilst maintaining competitive cost base for E.ON overall. This leading service is underpinned by a brand new cloud-based IT platform and solution architecture which will continually evolve and be improved by the Digital Attacker business in collaboration with the wider E.ON consumer units, over the coming years.